Shipping policy

Shipping within the United States

You can select one of the following shipping options at checkout. All the packages that are shipped are covered under shipping insurance. 

While most orders are processed within 24-hours, orders may take 1-3 business days to process prior to shipment. 

Shipping Options:

Economy - 5-8 business days - Free
Standard - 3-4 business days - $20
Express - 1-2 business days - $40

You will find a tracking number and link in the order confirmation email you received.

International Shipping

Yes we do ship internationally! You can select one of the following shipping options at checkout. All the packages that are shipped are covered under shipping insurance. 

While most orders are processed within 24-hours, orders may take 1-3 business days to process prior to shipment. 

Any and all import duties or taxes are the responsibility of the customer. It will be included as part of your total payment at checkout.

Shipping Options:

Economy - 6-18 business days* - Free**
Standard - 6-12 business days* - $20**
Express - 1-5 business days* - $40**

*There could be additional delays due to customs clearance.
**Prices will be converted to local currency of customer

You will find a tracking number and link in the order confirmation email you received.

Change or Cancel your Order

If the order hasn’t shipped yet, we can try to accommodate this request. Please email us at customercare@elaeternaljewels.com and we’ll see what we can do!